SUMMARY

Responsible for assisting the Financial Aid Director with Scholarships, Financial Aid Awards, and Childcare Grants while adhering to the college's guidelines as mandated by Federal and State Regulations. Assistance with completing and submitting required local/state/national reports. Evening and weekend work may be required. Some travel is required, including overnight stays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is meant to be representative, not exhaustive. Incumbents may not perform all the duties listed, while in other cases, related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities the ability to perform the essential functions.

• Assist in developing and presenting educational programs and/or workshops related to financial aid. 

• Counsel financial aid recipients on aid requirements and oversee Satisfactory Academic Progress. 

• Responsible for verifying, awarding, and processing state and federal student awards, including Childcare Grants 

• Review class schedules as needed for enrollment in required classes only. Inform students when they are taking courses outside of their major. 

• Review all drop forms for Financial Aid recipients to certify hours of attendance/eligibility for funds. 

• Assist students with the completion of FAFSA forms. 

• Assist Financial Aid Director with preparing detailed federal and state applications, reports, and surveys required by college officials and governmental agencies (state and federal) related to financial aid and students. 

• Utilize Informer Reporting to retrieve relevant statistical information related to various college, state, and federal reports. 

• Serve as a liaison between the college and prospective students, parents, colleges, and agencies. 

• Serve on college committees. 

• Acquire computer/technology/financial aid competencies by attending training sessions and conferences to stay abreast of changing Financial Aid Regulations and database changes. 

• Assist with equipment and software maintenance. 

• Maintain security of personal computer access. 

• Perform other professional or job-related duties as assigned.

QUALIFICATIONS: Education, Experience, Skills, and Abilities

The requirements listed below are representative of the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities.

Knowledge, Skills and Abilities:

Communicate effectively verbally and in writing.
Proficiently operate a computer and related software.
Use active listening skills.
Be proactive, anticipate problems, and try to solve them independently.
Be organized, dependable and have a positive attitude.
Be a team player.
Demonstrate integrity (honesty, trustworthiness, high moral values).
Ability to maintain confidentiality at all times.
Ability to maintain a professional demeanor in a fast-paced environment.
Proven knowledge and skill in the use of advanced features of Microsoft Word, and Excel.
Ability to show initiative and self-direction as well as communicate professionally across a variety of constituent groups.
Proven ability to concurrently address issues of various levels of complexity.

EDUCATION and/or EXPERIENCE: Any combination of education and experience that demonstrates possession of the requisite knowledge, skill and abilities.

REQUIREMENTS:

Education/Skills:

Required: Bachelor’s Degree in Business Management, Financial Management, or closely related field OR Associate’s Degree in Business Management, Financial Management or closely related field with considerable knowledge of data management systems and processes and considerable knowledge of the policies and eligibility requirements related to the provision of financial aid to students. Good communications and human relations skills.

Preferred: Bachelor’s Degree in Business Management, Financial Management or closely related field. Some knowledge of Informer Reporting. Extensive knowledge of data management systems and processes. Extensive knowledge of the policies and eligibility requirements related to the provision of financial aid to students. Bilingual. Career Readiness Certificate (CRC).

Experience

Required: Considerable experience in the financial aid office. Some Colleague or related database experience.

Preferred: Extensive experience working with student records management. Extensive experience in word processing and computerized data collection. Considerable experience in investigating and analyzing information. Some experience in the community college system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate.

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisor personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisor personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

NOTICE OF NON-DISCRIMINATION

James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age. If you need assistance or accommodations please contact 910-296-2400