Human Resources Operations Manager
Job Description
Human Resources Operations Manager
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Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.
SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.
Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.
Description
SUMMARY DESCRIPTION
Under the general supervision of the Director of Human Resources, manages and coordinates assigned staff in the day-to-day activities and operations of human resources including but not limited to employment, onboarding, benefits, classification, and employee leave management within the Human Resources Division; coordinates activities and processes with other divisions, departments, and outside agencies; and provides research, analysis, reporting and updates related to human resource operations to the Director of Human Resources. Employees in this classification may supervise the work of professional, technical, and clerical staff and do other work as assigned.
DISTINGUISHING CHARACTERISTICS
The Human Resources Operations Manager is an unrepresented management classification which has responsibility for supervising all functions for multiple programs within the Human Resources Division. This classification requires strong management and communication skills as well as problem-solving skills and the ability to participate effectively in the decision-making process. This classification also requires knowledge in the areas of benefits, classification & compensation, employment and leave management.
Qualifications
EDUCATION AND EXPERIENCE
A Bachelor’s degree or equivalent, in human resources, public administration, business administration, organizational development, or a closely related field.AND
Three (3) years of professional human resources experience.
PREFERRED QUALIFICATIONS
- Two (2) years of supervisory experience in a public agency.
- Professional license or certification in human resources (examples: SHRM, PHR, SPHR, CHRP, PSHRA, CHRM, ACHRO).
- One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
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If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
- Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with online application.
KNOWLEDGE AND ABILITIES
Knowledge of:
- Basic principles, laws and regulations relating to payroll preparation and processing.
- Federal, State, and local laws, codes, and regulations applicable to community college.
- Principles of supervision, training, and performance evaluation.
- Methods and techniques of research, analysis, problem solving and decision making.
- Principles and procedures of statistical record keeping and report preparation.
- Automated human resources systems and integrated business office software.
- Interpersonal skills using tact, patience, and courtesy.
- Process improvement methodologies.
Ability to:
- Oversee, direct, and coordinate the work of assigned staff.
- Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
- Supervise, direct, assign, train, motivate, and evaluate staff.
- Provide guidance and advice to administrators and employees on personnel management.
- Interpret and apply laws, regulations, policies, procedures, and collective bargaining agreements.
- Research, analyze, and evaluate new service delivery methods and techniques.
- Analyze problems, identify, and apply solutions, make decisions, use good judgement.
- Prepare and present comprehensive, effective oral and written reports.
- Work collaboratively with faculty, administrators, and staff as well as community representatives.
- Work with and exhibit sensitivity to and understanding of the diverse populations of community college employees and students.
- Communicate clearly and concisely, both orally and in writing.
JOB DESCRIPTION: Human Resources Operations Manager (Download PDF reader)
Duties
ESSENTIAL DUTIES
- Provide management and administer of assigned day-to-day operational activities and support services of the Human Resources Office; ensure compliance with applicable policies, procedures, and regulations.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service, and staffing levels.
- Participate in planning, organizing, directing, and providing leadership for assigned human resources functions, support services, and related activities including onboarding, employment, classification, employee leaves, personnel record management, training, professional development, and related services.
- Assist in processing and analysis of classification, reclassification, and organizational studies; participate in the preparation of written reports and recommendations; oversee and participate in the development of new and revised classification specifications.
- Keep abreast of laws, regulations, legislation, and court decisions pertaining to human resources programs and services; recommend and assist in implementation of changes in policy or procedures as necessary to ensure compliance with applicable laws and regulations. Assess workflows and engage in continuous improvement.
- Analyze and provide human resources consultation and policy review; interpret, explain, and apply legal code provisions, District policy and administrative procedures, collective bargaining provisions, and regulatory requirements; ensure compliance with established policies, procedures, and laws.
- Assist in the resolution of employee complaints or grievances relating to the collective bargaining agreements, District policies and procedures, and applicable laws and regulations; Assist in investigating, fact finding, and reporting to address and resolve complaints and grievances.
- Coordinate and present personnel training programs and informational presentations for onboarding and employee training in alignment with goals and objectives for Division and District.
- Oversee the management of employee health and welfare benefits. Work closely with payroll to minimize district liability and ensure proper deductions. Make recommendations for changes to health and welfare benefits. Work closely with third party vendors to ensure proper and continued coverage for employees and to control health and welfare costs for the district.
- Participate in preparing and conducting labor negotiations and other activities relating to District labor relations activities.
Supplemental Information
SALARY SCHEDULE: Unrepresented Administrators (Download PDF reader)
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals; travel to different locations to attend meetings or perform other assigned District functions.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
TENTATIVE TIMELINE: Any application received after the initial screening deadline is not guaranteed a review.
November 7-January 3, 2025 | Position advertised; District receives applications. |
January 3, 2025 | Initial screening deadline for guaranteed consideration. |
January 13-17, 2025 | Reviewing of applications. |
January 20-24, 2025 | Search Committee interviews candidates. |
January 27-31, 2025 | Second level interview for top finalists. |
February, 2025 | Tentative employment start date pending Governing Board approval. |
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Application Process:
A confirmation email will be sent once your application packet has been successfully submitted.
It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date, including a current resume, and unofficial transcripts showing awarded degree(s) and completion date, as well as any relevant certifications, diplomas, or licenses that demonstrate you meet the minimum qualifications of the position. Failure to submit supporting documentations may result in an incomplete application.
A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCD property, will not be returned, will not be copied, and will be considered for this opening only.
A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.
INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.
If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.
Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.
Successful candidate selected may be assigned to any of the campus sites (Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro).
American with Disabilities (ADA):
Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at (619) 482-6395.
Equal Employment Opportunity:As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, SWCCD will make reasonable accommodations for individuals with disabilities.
SWCCD shall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Notice of Availability of the Annual Security Report:SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website.
If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.
Drug and Alcohol Abuse Prevention Plan (DAAPP):More information about the DAAPP, including the Biennial report and additional resources can be found in the Drug and Alcohol Abuse Prevention Program website.
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